Services

Our services are designed to deliver a cost-effective solution for hosting your IT infrastructure within a highly secure and reliable environment.

OUR SERVICES

Smart Hands

Deploying resources to site to perform planned and unplanned maintenance work can be inconvenient and costly. To help support the day-to-day operations of your hosted equipment, and therefore your business, we offer a comprehensive support service covering the management of onsite tasks, procedures and fault reporting.
RESETTING/REBOOTING HARDWARE
CABLE TRACING AND MANAGEMENT
SWAP-OUT FAULTY COMPONENTS
HARDWARE INSPECTIONS
CIRCUIT PATCH LEAD MANAGEMENT
Device Management

We ensure the right devices are with the right users, and that they consistently deliver the required functionality to maximise your return on investment. We take responsibility for devices, including desktop PCs, laptops, tablets and smartphones, from procurement to eventual disposal and all the stages in between. Services are delivered through a large-scale, purpose-built facility, which operates in compliance with ISO27001 and meets the HMG Infosec standard.
PROCUREMENT
BUILD AND CONFIGURE
DEPLOY AND MANAGE
REFRESH AND UPGRADE
REDEPLOY AND RETIRE
Cloud and Hosting

By assessing the scale, shape and variability of the workloads that are candidates for cloud provision, we recommend which of the various forms of private and public cloud provision is technically optimal. We provide ongoing orchestration of workload and cloud services, ensuring the right workload is in the right place, at the lowest possible TCO.
COLOCATION
PRIVATE CLOUD
PUBLIC CLOUD
HYBRID CLOUD
CLOUD MIGRATION
Managed Services

Our professional services team can design and implement a solution, and then have the skills, resource and experience required to manage it as a service that can always be relied on to maximise ROI and minimise risk. As nothing in business stays still for long, we are also proud of our ability to support you on your long-term journey to meet your future needs.
REMOTE MONITORING
SYSTEMS MANAGEMENT
PROFESSIONAL SERVICES
TRAINING
Cyber Security

You’d much rather focus on developing your business than spending time trying to keep on top of a global cyber security arms race. We monitor the high quantity of live data IT infrastructure creates, rapidly identifying threats to provide the protection you need, as well as supporting GDPR compliance.
SECURITY OPERATIONS CENTRE
MANAGED SIEM AND DDOS
PROTECTION
ENDPOINT PROTECTION
BUSINESS CONTINUITY
ADVANCED THREAT PROTECTION
Network and Connectivity

We take responsibility for designing, implementing and maintaining connectivity across your estate. Whether within offices or between offices and third-party data centres, our highly-experienced team can design, deploy, monitor, manage and refresh some or all of the connectivity infrastructure your organisation requires to be effective.
MPLS NETWORK
CLOUD CONNECTIVITY
LAN/WAN/WIRELESS
Collaboration

Traditional telephony does not provide the flexibility and convenience of modern collaboration tools and is no longer enough to maximise employee productivity. IDE Group provides the freedom to collaborate effectively, through modern telephony and IT infrastructure that’s easy to maintain and inexpensive to run.
HOSTED TELEPHONY
CONTENT CENTRE
UNIFIED COMMS