Smart HandsDeploying resources to site to perform planned and unplanned maintenance work can be inconvenient and costly. To help support the day-to-day operations of your hosted equipment, and therefore your business, we offer a comprehensive support service covering the management of onsite tasks, procedures and fault reporting.
CABLE TRACING AND MANAGEMENT
SWAP-OUT FAULTY COMPONENTS
CIRCUIT PATCH LEAD MANAGEMENT
Device ManagementWe ensure the right devices are with the right users, and that they consistently deliver the required functionality to maximise your return on investment. We take responsibility for devices, including desktop PCs, laptops, tablets and smartphones, from procurement to eventual disposal and all the stages in between. Services are delivered through a large-scale, purpose-built facility, which operates in compliance with ISO27001 and meets the HMG Infosec standard.
BUILD AND CONFIGURE
DEPLOY AND MANAGE
REFRESH AND UPGRADE
REDEPLOY AND RETIRE
Cloud and HostingBy assessing the scale, shape and variability of the workloads that are candidates for cloud provision, we recommend which of the various forms of private and public cloud provision is technically optimal. We provide ongoing orchestration of workload and cloud services, ensuring the right workload is in the right place, at the lowest possible TCO.
Managed ServicesOur professional services team can design and implement a solution, and then have the skills, resource and experience required to manage it as a service that can always be relied on to maximise ROI and minimise risk. As nothing in business stays still for long, we are also proud of our ability to support you on your long-term journey to meet your future needs.
Cyber SecurityYou’d much rather focus on developing your business than spending time trying to keep on top of a global cyber security arms race. We monitor the high quantity of live data IT infrastructure creates, rapidly identifying threats to provide the protection you need, as well as supporting GDPR compliance.
SECURITY OPERATIONS CENTRE
MANAGED SIEM AND DDOS
ADVANCED THREAT PROTECTION
Network and ConnectivityWe take responsibility for designing, implementing and maintaining connectivity across your estate. Whether within offices or between offices and third-party data centres, our highly-experienced team can design, deploy, monitor, manage and refresh some or all of the connectivity infrastructure your organisation requires to be effective.
CollaborationTraditional telephony does not provide the flexibility and convenience of modern collaboration tools and is no longer enough to maximise employee productivity. IDE Group provides the freedom to collaborate effectively, through modern telephony and IT infrastructure that’s easy to maintain and inexpensive to run.