Services

Our services are designed to deliver a cost-effective solution for hosting your IT infrastructure within a highly secure and reliable environment.

OUR SERVICES

  • Smart Hands

    Deploying resources to site to perform planned and unplanned maintenance work can be inconvenient and costly. To help support the day-to-day operations of your hosted equipment, and therefore your business, we offer a comprehensive support service covering the management of onsite tasks, procedures and fault reporting.

    RESETTING/REBOOTING HARDWARE

    CABLE TRACING AND MANAGEMENT

    SWAP-OUT FAULTY COMPONENTS

    HARDWARE INSPECTIONS

    CIRCUIT PATCH LEAD MANAGEMENT

  • Device Management

    We ensure the right devices are with the right users, and that they consistently deliver the required functionality to maximise your return on investment. We take responsibility for devices, including desktop PCs, laptops, tablets and smartphones, from procurement to eventual disposal and all the stages in between. Services are delivered through a large-scale, purpose-built facility, which operates in compliance with ISO27001 and meets the HMG Infosec standard.

    PROCUREMENT

    BUILD AND CONFIGURE

    DEPLOY AND MANAGE

    REFRESH AND UPGRADE

    REDEPLOY AND RETIRE

  • Cloud and Hosting

    By assessing the scale, shape and variability of the workloads that are candidates for cloud provision, we recommend which of the various forms of private and public cloud provision is technically optimal. We provide ongoing orchestration of workload and cloud services, ensuring the right workload is in the right place, at the lowest possible TCO.

    COLOCATION

    PRIVATE CLOUD

    PUBLIC CLOUD

    HYBRID CLOUD

    CLOUD MIGRATION

  • Managed Services

    Our professional services team can design and implement a solution, and then have the skills, resource and experience required to manage it as a service that can always be relied on to maximise ROI and minimise risk. As nothing in business stays still for long, we are also proud of our ability to support you on your long-term journey to meet your future needs.

    REMOTE MONITORING

    SYSTEMS MANAGEMENT

    PROFESSIONAL SERVICES

    TRAINING

  • Cyber Security

    You’d much rather focus on developing your business than spending time trying to keep on top of a global cyber security arms race. We monitor the high quantity of live data IT infrastructure creates, rapidly identifying threats to provide the protection you need, as well as supporting GDPR compliance.

    SECURITY OPERATIONS CENTRE

    MANAGED SIEM AND DDOS

    PROTECTION

    ENDPOINT PROTECTION

    BUSINESS CONTINUITY

    ADVANCED THREAT PROTECTION

  • Network and Connectivity

    We take responsibility for designing, implementing and maintaining connectivity across your estate. Whether within offices or between offices and third-party data centres, our highly-experienced team can design, deploy, monitor, manage and refresh some or all of the connectivity infrastructure your organisation requires to be effective.

    MPLS NETWORK

    CLOUD CONNECTIVITY

    LAN/WAN/WIRELESS

  • Collaboration

    Traditional telephony does not provide the flexibility and convenience of modern collaboration tools and is no longer enough to maximise employee productivity. IDE Group provides the freedom to collaborate effectively, through modern telephony and IT infrastructure that’s easy to maintain and inexpensive to run.

    HOSTED TELEPHONY

    CONTENT CENTRE

    UNIFIED COMMS

Contact Us

For help on choosing the right IP House services, customer support, general assistance and overall relationship management, please get in touch.
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